Frequently Asked Questions
Enter any certificate number for a candidate and select the year, the system will verify any training completed by the candidate in the year
Enter any certificate number for a candidate and select the year, the system will verify any training completed by the candidate in the year
Don't worry, write your question here and our support team will help you.
Care Staff Academy provides CPD-certified, CSTF-aligned training modules designed for care agencies, homes, and healthcare professionals — all available pay-as-you-go, with no upfront fees.
1 credit unlocks the entire 50+ course bundle for one staff member.
No expiry — assign credits any time.
Bonus credits available: get 50 free credits when you buy 100, or 200 free with a 200-credit purchase.
Cost per credit: £9.99, significantly less effective training cost when factoring in free credits.
Yes — upon completion, you'll receive CPD-certified certificates that fully meet NHS & CQC standards, making them valid for compliance, audits, and inspections.
Our training is aligned with Skills for Health's CSTF guidelines and meets continuing professional development (CPD) standards — ensuring both compliance and quality.
Once credits are activated, you and your staff can log in, access all modules online (via web or mobile app), and complete them at your own pace. Certificates are downloadable upon completion.
Credits don't expire. You can assign and reassign as needed, and use your portal to track completions. It's ideal for renewals, bulk onboarding, or year-round compliance management.
Your account includes:
Absolutely — you have the choice. Pay for staff certificates directly or allow candidates to pay when downloading theirs — total flexibility for your budget.
Ready to explore? You can reply to this email, or get in touch:
Phone: 0330 058 9277
We'll schedule a quick 15-minute demo or set up portal access right away.
Let us show you how seamless compliance training can be.